Dakotah Hirni
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Activity overview
Latest activity by Dakotah Hirni-
Dakotah Hirni created an article,
How To Change a Signature in Outlook
Author: Dakotah Hirni Description: This is a step by step guide on how to change your signature in the Outlook desktop application. 1. In the search bar at the top, type "signature" and click t...
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Dakotah Hirni created an article,
How To Enable Mimecast and Report E-mails as Phishing in Outlook on the Web
Author: Dakotah Hirni Description: This is a step by step guide on how to enable Mimecast report an email as phishing in OWA Steps: 1. First, select an email. 2. On the far right of the e-ma...
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Dakotah Hirni created an article,
How to Report Suspicious E-mails
Author: Dakotah Hirni Description: This is a brief overview of how to report suspicious e-mails for the IT team to review. Please find the appropriate e-mail platform that you use and follow the ...
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Dakotah Hirni created an article,
How To Setup E-mail Rules (For Outlook on the Web)
Author: Dakotah Hirni Description: This is a brief guide on how to create e-mail rules/filters for OWA (Outlook on the Web) Step 1. Navigate to Outlook.com and sign in Step 2.In the top righ...
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Dakotah Hirni created an article,
How To Add Domains to Your Personal Mimecast Allowlist
Author: Dakotah Hirni Description: This article outlines how to add a domain to your Mimecast allow list Step 1. Navigate to https://login-usb.mimecast.com/m/portal/app/ and log in with your e...
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Dakotah Hirni created an article,
How To Setup Live Listen on Ring Central
Author: RingCentral Monitoring live calls in the RingCentral app Last Updated: August 15, 2023 RingCentral’sCall monitoring feature lets authorized users create Call monitoring groups ...
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Dakotah Hirni created an article,
How To Listen to Call Recordings on Five9 for Supervisors
Author: Dakotah Hirni Description: This is a walkthrough of the process needed to listen to call recordings on Five9 Steps: 1. Navigate to Login.five9.com and access the portal there by logg...
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Dakotah Hirni created an article,
How To Connect to WatchGuard VPN
Author: Dakotah Hirni Description: How to connect to our WatchGuard VPN Please click here. This is a link to download the Mobile VPN software. Once you’ve installed it, you should have an i...
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Dakotah Hirni created an article,
O365 MFA Enrollment
Author: Dakotah Hirni Description: An introduction to setting up MFA for O365 Use this link https://aka.ms/mfasetup Alternative: Introduction: Multi-Factor Authentication (MFA) is an essent...
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Dakotah Hirni created an article,
Issues with agents not getting e-mails sent to distribution lists they are a member of
Author: Dakotah Hirni Description: Not receiving e-mails sent to distribution lists Symptoms: E-mails are received normally except those sent to certain groups Cause: E-mails bounce due to th...